Legal Notice

Last Updated: 04/08/2026

This Legal Notice outlines the terms governing the use of the Unclaimed Parcel website.

By accessing or using this website, you agree to comply with this Legal Notice.


1. Overview

This Legal Notice applies to all users of the website, including visitors and customers.

It defines the legal framework for using our services and complements our other policies (Terms & Conditions, Privacy Policy, Shipping, and Returns).


2. Business Information

Registered Business Name: My Mystery Parcel
ABN: 63 385 406 700
Registered Address: 12 Weigand Avenue, Bankstown, 2200, NSW, Australia

📧 contact@unclaimedparcel.com
📞 +61 493 530 342 (International support – contact via WhatsApp)
💬 Live chat available


3. Intellectual Property

All content on this website (including text, images, logos, and designs) is owned by or licensed to Unclaimed Parcel.

Any unauthorised use, reproduction, or distribution is strictly prohibited.


4. Website Use

By using this website, you agree to:

  • Use it lawfully
  • Not attempt unauthorised access
  • Not engage in fraud, hacking, or misuse

You must be at least 18 years old or have permission from a parent or guardian.


5. Product Information

We aim to provide accurate product descriptions and images.

However:

  • Items may vary
  • Availability may change
  • Prices may be updated without notice

6. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for:

  • Indirect or consequential damages
  • Loss of data or profits
  • Issues arising from website use

7. Third-Party Services

We may use third-party services such as:

  • Payment providers
  • Shipping carriers
  • Analytics tools

We are not responsible for issues caused by third-party platforms.


8. Privacy & Data

Your personal data is handled in accordance with our Privacy Policy.

Data is used for order processing, support, and communication.


9. Governing Law

This website operates internationally.

Applicable laws may vary depending on the customer’s location.


10. Website Availability

We do not guarantee uninterrupted access to the website.

Temporary interruptions may occur due to maintenance or technical issues.


11. User Content

Users submitting reviews or content agree that:

  • Content must be lawful and accurate
  • We may remove inappropriate content

12. Security

We implement security measures to protect our website and users.

However, users are responsible for keeping their own devices and credentials secure.


13. Disputes

For any issues or disputes, please contact:

📧 contact@unclaimedparcel.com

We will review and respond as quickly as possible.


14. Updates

We may update this Legal Notice at any time.

Changes take effect immediately upon publication.


15. Accessibility

We aim to provide an accessible experience for all users.

If you experience any issues, please contact us.

SHIPPING WITHIN 48 HOURS

Delivery across Australia

100% SECURE PAYMENT

By credit/debit card

A TEAM THAT LISTENS TO YOU

Monday–Friday, 10 am–6 pm