Accessibility Statement

Last Updated: 04/08/2026

Unclaimed Parcel is committed to ensuring that our website is accessible to all users, including people with disabilities.

We aim to provide an inclusive and user-friendly experience across all devices and platforms.

1. Our Commitment

We strive to ensure that all users can:

• Access our content easily
• Navigate our website without barriers
• Use our services regardless of ability

Accessibility is considered throughout our design, development, and content creation processes.

2. Accessibility Standards

We aim to follow widely recognised accessibility standards, including:

• Web Content Accessibility Guidelines (WCAG 2.1 Level AA)

3. Accessibility Features

Our website includes:

• Keyboard navigation support
• Compatibility with screen readers
• Clear structure and readable content
• Alternative text for images where applicable
• Responsive design for mobile and desktop
• Accessible forms and checkout process

4. Ongoing Improvements

We continuously monitor and improve our website to enhance accessibility.

This includes regular testing and updates where needed.

5. Limitations

Some third-party tools or content may not fully meet accessibility standards.

We are actively working to improve these areas.

6. Feedback

We welcome feedback from users regarding accessibility.

If you experience any difficulty using our website, please contact us:

📧 contact@unclaimedparcel.com
💬 Live chat available on our website
📞 +61 493 530 342 (International support – contact via WhatsApp)

We aim to respond promptly and provide assistance where needed.

7. Alternative Access

If you are unable to access any part of our website, we can provide support or alternative formats upon request.

8. Continuous Commitment

We are committed to improving accessibility and ensuring a positive experience for all users.