Contact Us

Have a Question?

We’re here to help. Whether you need assistance with an order, have a question about our products, or want to contact our support team, you can reach us using the information below.

📞 Customer Support

Phone: +61 493 530 342 (International support – contact via WhatsApp)

📧 Email Support

For all enquiries, including product questions, order issues, returns, or partnership requests:

Email: contact@unclaimedparcel.com

💬 Live chat available on our website

📬 Address

Unclaimed Parcel

Registered Address:
12 Weigand Avenue, Bankstown NSW 2200, Australia

(For returns, official documents, or written correspondence)

💼 Company Information

Registered Business Name: My Mystery Parcel
ABN: 63 385 406 700
Registered Address: 12 Weigand Avenue, Bankstown NSW 2200, Australia

📍 Need Help with an Order?

To speed up support, please include:

• Your full name
• Order number
• Email used during purchase
• A detailed message
• Photos or screenshots (if relevant)

🛡 Data Protection

Your personal data is processed securely and in compliance with applicable data protection regulations.
For more details, please refer to our Privacy Policy.