Disclaimer

Last Updated: 04/08/2026

The information provided by Unclaimed Parcel (“we”, “our”, “us”) on this website is for general informational purposes only. By accessing or using this website, you agree to this disclaimer.


1. General Information

All content on this website is provided for informational purposes only.

We do not provide legal, financial, medical, or professional advice.

Users are responsible for verifying information before making decisions.


2. Accuracy of Information

We strive to ensure all information is accurate and up to date. However:

  • Product availability may vary
  • Prices may change
  • Shipping times are estimates

We are not responsible for errors or omissions.


3. Product Disclaimer

All products are provided as pre-packed physical consumer goods.

  • Items are assorted and may vary
  • No specific items are guaranteed beyond stated quantities
  • Products are provided “as is”

We are not responsible for dissatisfaction related to product variation.


4. No Gambling or Chance-Based Product

This is a fixed, pre-packed product.

It does not involve:

  • Gambling
  • Lottery systems
  • Betting or games of chance

5. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or delivery issues

6. Product Use & Safety

Customers are responsible for proper use of all products.

  • Always follow product instructions
  • Check age restrictions and safety warnings

7. Shipping Disclaimer

Shipping times are estimates and may vary.

Delays may occur due to:

  • Carriers
  • Customs inspections
  • Weather or external events
  • Incorrect shipping details

We are not responsible for delays outside our control.


8. Returns & Refunds

Returns are subject to our Return Policy.

We are not responsible for:

  • Returns outside policy conditions
  • Customer misuse or change of mind

9. Third-Party Services

We may use third-party services such as:

  • Payment providers
  • Shipping carriers
  • Analytics tools

We are not responsible for issues caused by third-party services.


10. Intellectual Property

All content on this website is owned by Unclaimed Parcel or used with permission.

Unauthorized use is strictly prohibited.


11. User Responsibilities

Users agree to:

  • Use the website lawfully
  • Provide accurate information
  • Not engage in fraudulent or harmful activity

12. Risk Disclosure

By purchasing from this website, you acknowledge:

  • Product content may vary
  • Delivery times may vary
  • Availability may change

13. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including:

  • Natural disasters
  • Government actions
  • Technical failures

14. Indemnification

Users agree to indemnify and hold Unclaimed Parcel harmless from claims arising from misuse of the website or products.


15. Governing Law

This website operates internationally.

Applicable laws may vary depending on the customer’s location.


16. Privacy

Your data is handled securely according to our Privacy Policy.

We do not sell personal data.


17. Updates

This disclaimer may be updated at any time without prior notice.


18. Contact Information

Registered Business Name: My Mystery Parcel
ABN: 63 385 406 700
Registered Address: 12 Weigand Avenue, Bankstown New South Wales 2200, Australia

📧 contact@unclaimedparcel.com
📞 +61 493 530 342 (International support – contact via WhatsApp)
💬 Live chat available

SHIPPING WITHIN 48 HOURS

Delivery across Australia

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By credit/debit card

A TEAM THAT LISTENS TO YOU

Monday–Friday, 10 am–6 pm